motivational speaker on resilience and grit<\/a>, I know that of the many qualities a salesperson needs, resilience \u2013 and the daily grit to remain resilient \u2013 are never mentioned enough. Perhaps it\u2019s because resilience, the skill of being flexible, isn\u2019t thought of as being cool. It is, and in fact, business resilience yields huge benefits.<\/p>\nGet Tough<\/strong><\/p>\nI\u2019d like to open these thoughts on resilience and grit by quoting Gary Galvin, CEO of Galvin Technologies:<\/p>\n
\u201cWhile salespeople will find success when they lead with empathy, they\u2019ll find greater success when they respond with resilience.\u201d<\/p>\n
He is on the money. When I was in the insurance and financial services industry, I qualified for the Million Dollar Round Table through the resilient pursuit of my sales goals. Of course, I was sympathetic to situations involving my clients, but it was far more important to be flexible to their needs, and to put in the effort to immediately respond to questions and changes.<\/p>\n
If I was going to be successful as a salesperson, I had no choice but to develop a flexible mindset.<\/p>\n
Michael F. Kay, wrote an article for Forbes<\/em> magazine (11\/7\/17) entitled: \u201cResilience Is A Mindset Of Awareness And Practice.\u201d Kay listed several ways in which this mindset can be nurtured. Among the top methods for cultivation of resiliency are increasing our sense of control: you are not powerless when your sales plans change, you can change with it; it is important to maintain perspective in a changing situation; and you must develop a positive self-concept.<\/p>\nI would also add that if you are part of a sales team, associate with those who also have a flexible mindset. It is easy to be surrounded by negative or inflexible people. They cannot help you. The winners on your team will see opportunity even in adversity.<\/p>\n
Get Gritty<\/strong><\/p>\nHowever, to be resilient also requires the grit to keep going and to see the big picture rather than the immediate problem. Kori Miller, writing for Positive Psychology<\/em>, presented a wonderful summary of grit as a component of resiliency:<\/p>\n\u201cGrit is about sustained, consistent effort toward a goal<\/em> even when we struggle, falter, or temporarily fail.<\/p>\nResilience is our ability to bounce back after we have struggled<\/em>, faltered, or failed. It is being able to pick ourselves up, dust ourselves off, take a moment or two to collect ourselves, and then get back to the business of pursuing our goal. It involves optimism.\u201d<\/p>\nWe cannot be resilient without grit nor can we possess a \u201cgritty mindset\u201d without resilience. As any successful salesperson knows, in real life we may misquote an important benefit, miss an appointment or inadvertently park in the CEO\u2019s parking space. Those things unfortunately happen. It is how we respond to those struggles that count, whether it amounts to making a detailed correction, profusely apologizing (without fabrication) or sending a dozen roses.<\/p>\n
In the end, resiliency and grit are about the courage to stand up after you have been knocked down and to keep smiling.<\/p>\n
<\/p>\n
To hire Scott Burrows, Inspirational Keynote Speaker on Resilience and Grit<\/a> for your next industry meeting, connect with his office today through this website or by calling: (520) 548-1169<\/p>\n <\/p>\n","protected":false},"excerpt":{"rendered":"
In Sales, Some Things Change; Resilience Doesn\u2019t As a motivational speaker on resilience and grit, I know that of the many qualities a salesperson needs, resilience \u2013 and the daily grit to remain resilient \u2013 are never mentioned enough. Perhaps it\u2019s because resilience, the skill of being flexible, isn\u2019t thought of as being cool. […]<\/p>\n","protected":false},"author":1,"featured_media":6217,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_mo_disable_npp":"","footnotes":""},"categories":[44,45,170,171,305,90,92,282,120,123,51,115,53,17,185,131,281,166],"tags":[175,186,458],"yoast_head":"\n
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