Scott Burrows, Inspirational Customer Service Speaker
Customer Service Opportunities Win Customers for Life As a motivational customer service speaker, I’ve based keynote speeches on important lessons I first learned in the insurance and financial services industry, and later as a co-owner of an international export company. Customer service means we must always be prepared to go above and beyond the […]
Scott Burrows, Leadership and Accountability Keynote Speaker
What Do You Ask of Others That You Don’t Demand of Yourself? As a keynote speaker on leadership and accountability, I have found that in terms of all the issues causing C-level executives to struggle, far and away, “accountability” is their biggest challenge. Leadership cannot survive without accountability in their organizations. Business writer Shannon […]
Scott Burrows, Motivational Insurance and Financial Services Speaker
The Changing Landscape for Insurance & Financial Services As a former insurance and financial adviser, I know much has changed in the past few years in the insurance and financial industry. Customers are more sophisticated and they want to be seen as people, not numbers. Roi Agababa, the CEO of Novidea, a major brokerage […]
Scott Burrows, Motivational Speaker on Overcoming Challenges
Are Meeting Planners Determined to Overcome a “Rosy” Outlook? As a motivational speaker on overcoming challenges, it may be counter-intuitive for me to ask clients in the meeting planning industry if they are determined to ‘overcome’ the rosy market outlook for 2020. Yes, but… Most industry surveys for 2020 seem to be optimistic enough. […]
Inspirational Overcoming Adversity Speaker Scott Burrows – Building Character
Adversity Builds Character: What You Can Learn From It It’s not too much of a stretch to say that you’ll find very few people who actually appreciate adversity. Why would anyone want that? No sane person would want problems. And often, people wish for the day they have everything they desire, no wishes left ungranted. […]
Scott Burrows, Motivational Leadership Keynote Speaker
Where Will Your Organization Find Its Future Leaders? As a motivational leadership keynote speaker, I often field questions from attendees as to how they can identify new leaders. Oftentimes I will answer, “How about the person standing next to you?” The conversation may sometimes end at that point, or the person next to the […]
Scott Burrows, Motivational Speaker on Sales Goals & Success
What Will It Take for You to Reach Your 2020 Goals? The Mindset of Success As a motivational speaker on setting sales goals and sales achievements, I am a believer in developing a goal-setting mindset before anything else, and having the determination to see it through. I am not alone in this way of […]
Scott Burrows, Inspirational Insurance and Financial Services Sales Speaker
Are You Determined to Make a Difference in Someone’s Life? When I deliver keynote addresses as an inspirational insurance and financial services sales speaker, I often encounter attendees new to the industry who ask me why I was attracted to the industry in the first place? It is an easy question to answer: “I believed […]
Scott Burrows, Inspirational Pharmaceutical Sales Speaker on Determination
Do You Have the Grit to Win? As an inspirational speaker on having determination in pharmaceutical sales, pharmaceutical sales reps usually find it funny when I use the word “grit” in conjunction with an industry known for its ultra clean manufacturing and production. However, having the sheer tenacity and the daily determination to go […]
Scott Burrows, Motivational Pharmaceutical Sales Speaker on Getting Stronger Results
So, Doctor, when is the Best Time? In delivering motivational talks on helping pharmaceutical sales reps get better results, I know all too well the dreaded refrain that many sales reps hear: “I think the drug has strong possibilities, I just don’t think that now is the right time.” Procrastination Of all of the sales […]
